एनएचपीसी लिमिटेडNHPC LIMITED(भारत सरकार का उद्यम )(A Govt. of India Enterprise)तीस्ता V पावर स्टेशनTeesta V Power Stationसिंगतम, पूर्वी सिक्किम – 737134Singtam, East Sikkim­- 737134...         IS/ISO 9001   IS/ISO 14001   IS 18001  आई एम एस  प्रमाणित पावर स्टेशन   IMS certified Power Station दूरभाष/Ph: 03592-247349 फ़ैक्स/Fax:  03592-247227/349Email: teestav-contract@nhpc.nic.inNH/TSV/Cont/EC-174/NIT-1070/2025-26/422                                                                            Dated : 18/02/2026 SECTION-0: NOTICE INVITING E-TENDER (NIT)(Domestic Open Competitive Bidding) Online electronic bids (e-tenders) under two cover system are invited on behalf of NHPC Limited (A Public Sector Enterprise of the Government of India) from domestic bidders registered in India. Description of work: “Comprehensive Annual Maintenance Contract for Matrix make EPABX Communication Servers installed at Teesta-V Power Station”             Tender Specification No.:   NH/TSV/Cont/EC-174/NIT-1070/2025-26/422 Dated : 18/02/2026 Tender document can be viewed and downloaded from NHPC Limited website www.nhpcindia.com and and GeM portal at https://gem.gov.in.The bid is to be submitted online only on https:// https://gem.gov.in. up to last date and time of submission of bids. Sale of hard copy of tender document is not applicable.  Brief Details & Critical Dates of Tender:1.1 Brief Details of Tender: Items Comprehensive Annual Maintenance Contract for Matrix make EPABX Communication Servers installed at Teesta-V Power Station.Tender Specification No. Custom Bid Service via GeM PortalGeM Bid No. Not Applicable for GeMEstimated cost of work                              Not applicableCompletion Period / Schedule Bid validity will be as per GeM PortalIndependent External Monitor DGM (Elect.), Contract Division, Teesta -V Power Station, NHPC Ltd., Balutar, PO-Singtam, East Sikkim, Pin: 737 134Email: teestav-contract@nhpc.nic.in 1.2     Critical Dates of Tender: As per GeM Bid No. GEM/2026/B/7254952However, for offline bid submission as per ITB Cl. No. 5.2, bidders has to ensure delivery of hardcopy to the Tender Inviting Authority within 05 days of Bid End date / Bid Opening date (at 16:30 Hrs) failing which bid shall be liable for rejection.      Eligibility Criteria for Bidders: Bids of those Bidders who have not submitted the requisite Cost of bidding document and EMD (as per Instructions to Bidders (ITB) Clause 3.0 & 4.0) shall not be considered for evaluation, except in case of exemption as per Clause No. 3.2 & Clause No. 4.1 of ITB. The bidders must fulfil the following minimum Qualifying Criteria:- Qualification Criteria: The bidder should have latest Income Tax challan/ return/ Income Tax exemption certificate, PAN No., GST Registration No., EPF Registration No., and ESIC Registration No. (If Applicable), Mediclaim Policy Undertaking (in case ESI is not available). Average annual financial turnover during the last three (03) financial years ending 31st March of previous financial year should be at least 30% of the Estimated Cost* i.e. at least    Rs. 1 Lakh. Experience of having successfully completed in past, AMC of similar nature of works of requisite value specified hereunder during preceding 07 (seven) years ending last day of the month of previous to the one in which applications are invited should be either of following: Three (03) “similar completed works*”, each costing not less than the amount equal to 40% of the estimated cost.ORTwo (02) “similar completed works*”, each costing not less than the amount equal to 50% of the estimated cost.OROne (01) “similar completed works*”, each costing not less than the amount equal to 80% of the estimated cost. Self attested copies of relevant documents such as ‘Letter of Award’ and ‘Completion certificate’ should be submitted by the bidders in this regard.*Definition of similar work means “The bidder should be successfully completed CAMC at least one year period of mid-range (about 500 lines) Matrix EPABX System in any organization”. (iv) The Bidder should be OEM or authorized service partner of the OEM i.e., Matrix Make EPABX System. The authorized service partner of the OEM shall submit valid generalized authorization certificate from the OEM i.e. Matrix with validity period of their certificate for substantial duration.      The bidder should have the experience of similar job/work.  All Start-ups (whether MSEs or otherwise), falling within the definition as per Gazette notification- G.S.R. 501(E) dt. 23.05.2017 or as amended from time to time are exempted from meeting the qualification criteria in respect of Prior Experience-Prior Turnover subject to their meeting the quality and technical specification. However, the Employer reserves the right to deny such exemptions to Start-ups (whether MSEs or otherwise) in case of circumstances like procurement of items related to public safety, health, critical security operations and equipments etc. Declaration in this regard is to be submitted by the Bidder as per Annexure-VIII. . (Note: The Udyog Aadhar Memorandum shall be valid upto 30.06.2022, thereafter Udyam registration shall be the ONLY valid MSME registration document.) All Micro and Small Enterprises (MSEs) are exempted from meeting the qualification criteria in respect of Prior Experience-Prior Turnover in public procurement subject to meeting of quality and technical specifications for which necessary documents shall be submitted by such bidders. (Note: The Udyog Aadhar Memorandum shall be valid upto 30.06.2022, thereafter Udyam registration shall be the ONLY valid MSME registration document.)The reference date for considering the period for eligibility / qualification requirements above shall be the last day of the month previous to the one in which tenders are invited.Each bidder must also produce with their Bid – PAN, Goods & Services Tax Identification No. (GSTIN), EPF Registration No. and ESIC Registration No.The Bidder should not have been banned / de-listed / black listed / debarred from business or declared ineligible on the grounds mentioned in para 6 of Guidelines on Banning of Business Dealings (Annexure-A) to Integrity Pact [if applicable], ITB Clause 9.0. Self-declaration in this regard is to be submitted as per enclosed Annexure-III.To improve transparency and fairness in tendering process and/or during execution of work undertaken, the Employer is implementing Integrity Pact as per Clause No. 9.0 of the ITB. The bidder must submit the Integrity Pact as per Proforma (Annexure-II) duly signed [if applicable] as per Clause 9.0 of ITB.  Pre-contract Integrity Pact [if applicable] is to be executed on plain paper with NHPC Ltd. at the time of submission of Bids. The successful bidder (Contractor) shall submit duly executed Integrity Pact on Non-Judicial Stamp Paper of appropriate value prior to signing of Contract Agreement.  To oversee the compliance under the Integrity Pact, Sh. Sutanu Behuria, IAS (Retd.) and Sh. Rakesh Kumar Agarwal, CES (Retd.) have been appointed as an Independent External Monitor (IEM) by the owner.  The Contact Address of IEM is as under:-  Sh. Rakesh Kumar Agrawal, CES (Retd.),A-15, Ground Floor,South Extension Part-II,New Delhi-110049E-mail : iem.nhpc@gmail.com The Bidder, against whom proceedings for insolvency under the Insolvency and Bankruptcy code 2016, or as amended from time to time, have started, shall not be eligible for bidding. Self-declaration in this regard is to be submitted as per enclosed Proforma (Annexure-X of Section-I). Bids of only those Bidders who are meeting the Eligibility Criteria specified above will be considered for evaluation and award of the Contract. Bidders will submit self attested requisite supporting documents  and testimonials with their Bids to prove their credentials and claim of meeting the Eligibility Criteria. NHPC reserves the right to reject any or all tenders and shall not be bound to assign any reason for such rejection.In case of any difference between wordings of English and Hindi version of ‘Notice Inviting Tender’, English version shall prevail. All offline documents shall reach in the office of DGM (Elect.), Contract Division, Teesta -V Power Station, NHPC Ltd., Balutar, PO- Singtam, East Sikkim, Pin: 737134  within 05 days of Bid End date / Bid Opening date at 16:30 Hrs. No reliable courier service is available in the Balutar area. Bidders are advised to send their offline bids well in advance to avoid any postal delay.  Any querry regarding non-receipt/late receipt or loss in transit of tender shall not be entertained & shall be dealt with various provisions contained in tender document.     For and on behalf of NHPC Ltd.    DGM (Elect.), Contract Division,  Teesta-V Power StationEmail: teestav-contract@nhpc.nic.in