Lodge a complaint to CVO
A complaint may be lodged at CVC/MOP, NHPC Corporate Office level, or at Project/Power station level. It is important to note that the complaints are accepted and processed only when the complaints are genuine and authentic. It is therefore mandatory that the Name & Address is correct. Anonymous pseudonymous complaints are not entertained.
Complaints without specific factual details, verifiable facts and which are vague or contain sweeping or general allegations are not acted upon.
On receipt of complaints, confirmation will be sought in the standard format from the complainant for owning or disowning the complaint as the case may be, together with a copy of complainant’s identity proof. If no response to the letter seeking confirmation is received from the complainant in the standard format sent by this office within 15 days followed by a reminder to for another 15 days, such complaints will be treated as pseudonymous complaint and will not be acted upon.
Details of the mode of lodging complaints :
Complaints can be send along with the correct Name & Address of the complainant as under:
- By post: The complaint may be sent by post to :
Room no. 401, Neer Shakti Sadan,
NHPC Limited Office Complex,
Sector 33, Faridabad,
Haryana-121003.
- By email: The complaint can be sent to the e-mail id at cvo@nhpc.nic.in
- Anonymous pseudonymous complaints are not entertained.
- Online Complaint: (Please Click Here for Online Complaint Portal)
@Vigilance